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This Personal Data Privacy Policy (the Privacy Policy) applies to all information that the Coincraddle service, located on the domain name, may receive about the User while using the website.


1.1 The following terms are used in this Privacy Policy:

1.1.1. The Website administration (the Website administration) is authorized employees to manage the website, acting on behalf of, which organizes and (or) carries out processing of personal data, as well as determines the purpose of the processing of personal data, the composition of personal data to be processed, actions performed with personal data.

1.1.2. Personal data is any information relating to a directly or indirectly defined or identifiable individual (a personal data subject).

1.1.3. Processing of personal data is any action or set of actions performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), anonymization, blocking, removal, destruction of personal data.

1.1.4. Confidentiality of personal data is the requirement, which is mandatory to observe for the Operator or other person who obtained access to personal data, not to allow their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. User of (the User) is a person who has access to the Website via the Internet and uses the website.

1.1.6. IP-address means a unique network address of a node in a computer network built over the IP protocol.


2.1. The use of the website by the User means the consent to this Privacy Policy and terms of processing of the User’s personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website.

2.3. This Privacy Policy applies only to the website. The service has no control over and is not responsible for the websites of third parties, to which the User can go via the links available on the website.

2.4. The Website administration does not verify the accuracy of personal data but may request the provision of identity documents and payment instruments provided by the User of the website.


3.1. This Privacy Policy states the obligations of the Website administration not to disclose and ensure the protection of confidentiality of personal information, which the User provides at the request of the Website administration when registering on the website or when processing an application for electronic currency exchange.

3.2. Personal data, allowed to be processed under this Privacy Policy, is provided by the User during the registration procedure. The User will be asked to provide an email address and create a password. Coincraddle collects information from the User when the User logs into their Coincraddle account. It includes email and personal information; Coincraddle may also collect information such as a browser name and the Website connection specifications, in particular, information about the operating system and the Internet service provider used, among other similar information.

3.3. Any other personal information shall be stored securely and shall not be disclosed, except as outlined in clauses 5.2 and 5.3 of this Privacy Policy.


4.1. The User’s personal data can be used by the Website administration for:

4.1.1. Identification of the User registered on the website for the execution of the Service.

4.1.2. Providing the User access to personalized resources of the website.

4.1.3. Establishment of feedback with the User, including sending notifications, and requests regarding the use of the website, service provision, processing of requests, and applications from the User.

4.1.4. Determining the location of the User for security purposes, and fraud prevention.

4.1.5. Confirming the accuracy and completeness of personal data provided by the User.

4.1.6. Creating an account for making purchases, if the User has agreed to create an account.

4.1.7. Notifying the User of the website about the status of the application.

4.1.8. Processing and receipt of payments, disputing the payment.

4.1.9. Provision of the effective customer and technical support to the User in case of problems related to the use of the website.

4.1.10. Providing updates of products, special offers, price information, newsletters, and other information on behalf of to the User with their consent.


5.1. Processing of the User’s personal data is carried out without any time limit, by any legal means, including information systems of personal data with the use of automation.

5.2. The User agrees that the Website administration shall be entitled to transfer personal data to third parties.

5.3. The User’s personal data may be transferred to the authorized state bodies only on the grounds and in the order, established by the legislation of the country, from where the request for such information came.

5.4. The Website administration takes necessary organizational and technical measures for the protection of the User’s personal information from unauthorized or accidental access, destruction, change, blocking, copying, distribution, as well as from other unlawful actions of the third parties.

5.5. The Website administration together with the User shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal information.


6.1. The User is obliged to:

6.1.1. Provide information about personal data necessary to use the website.

6.1.2. Update, and supplement the provided information about personal data in case of changes in this information.

6.2. The Website administration is obliged to:

6.2.1. Use the received information solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Keep confidential information secret, and not to sell, exchange, publish, or disclose in any other possible way the User's personal data, except for clauses 5.2 and 5.3 of this Policy.

6.2.3. Take precautionary measures to protect the confidentiality of the User's personal data, according to the procedure generally used for the protection of such information in the existing business turnover.

6.2.4. To block personal data, related to the relevant User, from the moment of application or request of the User or their legal representative, or authorized body on protection of rights of personal data subjects for the period of inspection, in case of detection of inaccurate personal data or unlawful actions.


7.1. Before going to court to resolve disputes arising from the relationship between the User of the website and the Website administration, it is mandatory to submit a claim (proposal for voluntary settlement of disputes).

7.2. The recipient of the claim shall notify the claimant of the outcome of the claim within 30 calendar days from the date of receipt of the claim.

7.3. If no agreement is reached, the dispute will be submitted for consideration by a judicial authority in accordance with the applicable laws of the United Kingdom.

7.4. The current legislation of the United Kingdom applies to this Privacy Policy and the relationship between the User and the Website administration.


8.1. The Website administration reserves the right to make changes to the present Privacy Policy without the consent of the User.

8.2. The new Privacy Policy comes into force from the moment of its placement on the website, unless otherwise stipulated by the new Privacy Policy version.

8.3. All suggestions or questions on this Privacy Policy should be reported via the feedback form.

8.4. We do not provide services to persons or entities based in the United States of America, the Province of Quebec in Canada, Hong Kong Special Administrative Region of the PRC, Bermuda, Cuba, Crimea and Sevastopol, Iran, Syria, North Korea, or Sudan; (ii) any state, country, or other jurisdictions subject to United States embargo; (iii) any jurisdiction where it is illegal under Applicable Law for a User (whether by the virtue of citizenship, domicile, nationality, residency, or otherwise) to access or use the Services or the Trading Platform; or (iv) countries where the hosting or availability of the Services or the Trading Platform is prohibited or contrary to local law, or may subject any Coincraddle member to comply with local registration or licensing requirements (collectively, the Prohibited Jurisdictions). If you fall into the above category, please do not register an account with us, and do not create exchange requests in any direction. We apologize for any inconvenience caused.

8.5. The current Privacy Policy is available at